Moh. Hamzah
Fine until something goes wrong
Booking a flight and hotel package was easy and the price looked good. But when the airline changed our flight times, Expedia and the airline kept pointing at each other, and I spent over three hours on chat and phone trying to rebook. Eventually it got sorted, but next time I'll book directly with the airline and hotel. Middleman convenience isn't worth it when plans change.
Date of experience: 5 Oct 2026